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- Each kit comes with fragile labels. Please check the appearance thoroughly before building. If you see any noticeable flaws/scratches on the external surfaces, please take a photo and contact us immediately. We’ll not be responsible for any flaws/scratches found after building.
- Due to the nature of the PVD coat, there may be minor, unavoidable dust points/micro scratches on the mirror finish of the PVD weight. The small dust points/micro scratches are only visible at just the right angle of the lighting.
- Chroma PVD Mirror Stainless steel weight has random nature. Each weight may have some slight differences.
- CNC marks and imperfections inside the keyboard case or dents on the subject are not visible when the keyboard is fully built. These are normal and within our quality acceptance.
- On all other surfaces and edges, blemishes under 2mm are approved.
- The bottom of the Solid Aluminum Wrist Rest is defined as a B-level surface because the bottom side is the hanger side during the anodized process. The QC standard for B-level cover: blemishes under 1cm are approved on the surfaces and edges. Three or fewer fine trachoma, dust spots, etc., are within our quality acceptance (The diameter is under0.5mm). Color uniformity is a normal phenomenon around the process hole, but it is guaranteed that it will not be visible after installation.
- Other than the case itself, all parts with cosmetic imperfections will not be replaced unless the function is damaged for usage.
- Warranty only applicable for the first owner who purchased on our website or at our collaborative shops, with proof of purchase such as order number and confirmation.
- Our warranty covers the PCB for one year of use or if dead on arrival without any modification.
- Broken parts due to any human error will void your warranty. Including below list but not only
-Tape modding PCB
-Hotswap Sockets that are pushed out of the PCB solder pads
-Did not follow the steps to flash PCB and caused no function
- Gifts will not ship out replacements or issue a partial refund
